WEBSITE TERMS AND CONDITIONS

Last Updated: 11 August 2026

These Website Terms and Conditions (“Terms”) govern your access to and use of the IT Recyclers website and any products, services, content, functionality or transactions made available through the website.

By accessing, browsing or using this website, or by placing an order through the website, you acknowledge that you have read, understood and agree to be bound by these Terms, together with our Privacy Policy, Returns and Refunds Policy, Warranty Policy and any other policies published on the website.

If you do not agree with these Terms, you should not use this website or place an order through it.

  1. ABOUT IT RECYCLERS

The website is operated by IT Recyclers (“IT Recyclers”, “we”, “us” or “our”).

Legal Entity: IT Recyclers Pty. Ltd.
ABN: 53 608 096 617
ACN: 608 096 617
Registered Address: 91A Yellowbox Drive Craigieburn VIC 3064
Email: sales@itrecyclers.net
Telephone: 0432482855 / 0469265844
Website: https://itrecyclers.net.au/

The person accessing or using this website is referred to as “you” or “your”.

These Terms apply to all visitors, customers, account holders and other users of the website.

  1. ACCEPTANCE OF THESE TERMS

By using this website, you agree to comply with these Terms and all applicable Australian laws and regulations.

If you are purchasing products on behalf of a company, organisation or other entity, you represent that you have authority to enter into the transaction and accept these Terms on that entity’s behalf.

We may amend these Terms from time to time. Updated Terms will be published on this website and will apply from the date they are published, unless otherwise stated.

Your continued use of the website after changes are published constitutes acceptance of the amended Terms.

  1. USE OF THE WEBSITE

You may use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • use the website for any unlawful, fraudulent or malicious purpose;
  • interfere with or disrupt the operation or security of the website;
  • attempt to gain unauthorised access to our systems, accounts, databases or networks;
  • introduce viruses, malware, ransomware, malicious code or other harmful material;
  • use automated systems, bots, scraping tools or similar technologies to extract website content without our prior written consent;
  • impersonate another person or entity;
  • provide false, misleading or fraudulent information;
  • infringe our intellectual property rights or those of any third party;
  • use the website to transmit defamatory, offensive, threatening, obscene or unlawful material;
  • attempt to circumvent any security or authentication measures; or
  • otherwise use the website in a manner that may damage IT Recyclers, its customers, suppliers or third parties.

We reserve the right to suspend or terminate access to the website where we reasonably believe that these Terms have been breached.

  1. WEBSITE CONTENT

We endeavour to ensure that information published on this website is accurate, current and complete.

However, product specifications, descriptions, images, prices, availability and other information may occasionally contain errors, omissions or inaccuracies.

We reserve the right to correct errors, update information and make changes to products, prices, specifications and availability at any time without prior notice.

Information on this website is provided for general information purposes and should not be relied upon as professional, technical or financial advice.

  1. PRODUCT INFORMATION

IT Recyclers may sell new, used, refurbished, ex-business, ex-lease, surplus, recycled or otherwise pre-owned IT equipment and accessories.

Where a product is used, refurbished or pre-owned, this will be identified in the relevant product description where applicable.

Product photographs are provided for illustrative purposes unless expressly stated otherwise. Actual products may vary slightly in colour, appearance, configuration or condition.

Product specifications may change without notice where necessary, including where components are substituted with equivalent or compatible components.

You should review the product description, specifications, condition, inclusions and warranty information before placing an order.

  1. PRICING

All prices displayed on the website are in Australian dollars (AUD) unless otherwise stated.

Where applicable, prices will identify whether GST is included or excluded.

IT Recyclers reserves the right to change prices at any time without notice.

A price displayed on the website does not constitute an offer capable of acceptance until the order has been accepted by IT Recyclers.

If a product is accidentally listed at an incorrect price due to a typographical, technical, system or human error, we reserve the right to cancel or decline the order.

If payment has already been processed and the order is cancelled because of an incorrect price, we will provide an appropriate refund of the amount paid for the cancelled order.

  1. ORDERS AND ORDER ACCEPTANCE

When you submit an order through our website, you are making an offer to purchase the relevant products in accordance with these Terms.

Receipt of an order confirmation does not necessarily constitute acceptance of your order.

IT Recyclers reserves the right to:

  • accept or reject an order;
  • limit quantities;
  • request additional information;
  • verify payment details;
  • cancel an order where fraud or suspicious activity is suspected;
  • cancel an order where a product is unavailable;
  • correct pricing or product errors; or
  • refuse an order where permitted by law.

A contract for the purchase of products will generally arise when IT Recyclers confirms acceptance of your order and/or dispatches the products, subject to applicable law.

  1. PAYMENT

Payment must be made using the payment methods made available through the website.

You authorise IT Recyclers and its authorised payment service providers to process payments for orders submitted by you.

You must provide accurate and complete billing and payment information.

We may use third-party payment processors. Your use of such payment services may also be subject to the relevant third party’s terms and conditions.

IT Recyclers does not knowingly retain complete credit card details where payment processing is handled by an authorised third-party payment provider.

  1. DELIVERY AND SHIPPING

We will make reasonable efforts to dispatch orders within the timeframe stated at the time of purchase.

Delivery times are estimates only and may be affected by factors outside our reasonable control, including courier delays, weather, transport disruptions, incorrect delivery information and other circumstances.

You are responsible for providing accurate delivery information.

Where an order is returned because an incorrect or incomplete delivery address was provided, additional delivery charges may apply.

Risk in products will pass to you in accordance with applicable Australian law.

Nothing in these Terms is intended to exclude or limit any rights you may have under the Australian Consumer Law.

  1. INSPECTION OF PRODUCTS ON DELIVERY

Where reasonably practicable, you should inspect products shortly after delivery and notify IT Recyclers as soon as possible if you believe:

  • the wrong product was supplied;
  • the product has been damaged during delivery;
  • components or accessories are missing; or
  • the product does not correspond with the order.

You should retain packaging and delivery documentation where a transport-related issue is suspected.

This requirement does not limit or exclude any rights you may have under the Australian Consumer Law.

  1. AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or other protection that cannot lawfully be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law (“ACL”).

Where the ACL applies, eligible consumers may have rights including rights relating to:

  • acceptable quality;
  • fitness for purpose;
  • correspondence with description;
  • matching samples or demonstrations;
  • availability of spare parts and repairs where applicable; and
  • remedies for products that fail to comply with consumer guarantees.

Our policies are intended to operate consistently with the ACL.

Where permitted by law, IT Recyclers may determine the appropriate remedy, which may include repair, replacement or refund depending on the circumstances and the nature of the failure.

  1. WARRANTY

Products may be supplied with a manufacturer’s warranty, IT Recyclers warranty or other applicable warranty as specified on the relevant product page, invoice or warranty documentation.

Warranty periods and conditions may vary between products.

Unless expressly stated otherwise, a warranty does not automatically cover:

  • accidental damage;
  • liquid damage;
  • physical damage;
  • misuse or abuse;
  • unauthorised modification or repair;
  • damage caused by unsuitable accessories or power supplies;
  • software problems;
  • viruses or malware;
  • data loss;
  • normal wear and tear;
  • cosmetic deterioration; or
  • consumable components where specifically excluded.

These exclusions do not apply to the extent that the exclusion would be inconsistent with a non-excludable right or guarantee under the ACL.

For detailed warranty procedures, please refer to our Warranty Policy.

  1. RETURNS AND CHANGE OF MIND

IT Recyclers may offer a change-of-mind return policy where expressly stated on the website or at the time of purchase.

Any change-of-mind return is subject to the applicable Returns and Refunds Policy.

Unless otherwise required by law, products returned under a change-of-mind policy may be required to:

  • be returned within the specified period;
  • be in substantially the same condition as supplied;
  • include all accessories, manuals and packaging where reasonably required;
  • not show unreasonable signs of use or damage; and
  • be accompanied by proof of purchase.

A change-of-mind policy does not replace or limit your rights under the ACL.

  1. FAULTY, DAMAGED OR INCORRECT PRODUCTS

If you believe a product is faulty, damaged or incorrect, you should contact IT Recyclers as soon as reasonably practicable.

We may request:

  • proof of purchase;
  • photographs or videos of the issue;
  • serial numbers;
  • diagnostic information;
  • a description of the fault; or
  • return of the product for inspection.

Where a product is returned for assessment, IT Recyclers may inspect and test the product to determine the nature and cause of the issue.

Where required by law, an appropriate remedy will be provided.

  1. DATA AND SOFTWARE

Unless expressly stated otherwise, customers are responsible for backing up their own data before returning equipment for warranty assessment, repair, replacement or other service.

IT Recyclers is not responsible for loss, corruption or unauthorised disclosure of customer data caused by a failure to properly back up or remove data, except to the extent liability cannot lawfully be excluded.

Customers are responsible for ensuring they have appropriate licences for any software installed or used on their equipment.

Where IT Recyclers supplies software with a product, the use of that software may be subject to separate licence terms imposed by the relevant software provider.

  1. RECYCLING AND DATA DESTRUCTION SERVICES

Where IT Recyclers provides IT asset recycling, collection, disposal, data destruction or related services, additional service-specific terms may apply.

Customers remain responsible for ensuring that they have authority to provide equipment to IT Recyclers for recycling, disposal, resale, refurbishment or destruction.

Unless otherwise agreed in writing, customers should ensure that all required data has been backed up before equipment is transferred to IT Recyclers.

Where a secure data destruction service is purchased, IT Recyclers will perform the service in accordance with the agreed scope and applicable procedures.

  1. INTELLECTUAL PROPERTY

All intellectual property rights in the website and its contents are owned by or licensed to IT Recyclers or the relevant third-party owner.

This includes, without limitation:

  • text;
  • logos;
  • trademarks;
  • product descriptions;
  • photographs;
  • graphics;
  • website design;
  • layout;
  • software;
  • databases;
  • videos;
  • downloadable materials; and
  • other website content.

You must not reproduce, modify, distribute, publish, transmit, commercially exploit or otherwise use website content without prior written permission, except where permitted by law.

  1. TRADEMARKS

“IT Recyclers” and any associated logos, names, slogans or branding are the property of IT Recyclers or their respective owners.

Nothing on this website grants you any licence or right to use our trademarks without prior written permission.

Third-party trademarks appearing on the website remain the property of their respective owners.

  1. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, applications or services operated by third parties.

These links are provided for convenience only.

IT Recyclers does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

Your use of third-party websites is at your own risk and may be subject to separate terms and privacy policies.

  1. PRIVACY

Your privacy is important to us.

Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.

We may collect information necessary to process orders, provide services, communicate with customers, prevent fraud, improve our website and otherwise operate our business.

For further information, please refer to our Privacy Policy.

  1. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

  • operate essential website functionality;
  • remember preferences;
  • maintain shopping carts;
  • analyse website traffic;
  • improve website performance;
  • understand customer behaviour; and
  • support marketing and advertising activities where permitted.

You may be able to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.

  1. SECURITY

We take reasonable measures to protect the security of our website and information systems.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

You acknowledge that you use the website at your own risk and must take reasonable precautions to protect your own devices, accounts, passwords and information.

You must notify us promptly if you become aware of any unauthorised use of your account or a suspected security breach.

  1. DISCLAIMER

To the maximum extent permitted by law, IT Recyclers does not warrant that:

  • the website will always be available;
  • the website will be uninterrupted or error-free;
  • website content will always be accurate or complete;
  • the website will be free from viruses or other harmful components; or
  • the website will meet your particular requirements.

However, nothing in these Terms excludes any guarantee, condition, warranty, right or remedy that cannot lawfully be excluded under applicable law.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, IT Recyclers will not be liable for indirect, incidental, special or consequential loss arising from your use of the website or products purchased through the website.

This may include loss of:

  • profits;
  • revenue;
  • business;
  • anticipated savings;
  • goodwill;
  • data; or
  • business opportunity.

This limitation does not apply to liability that cannot lawfully be excluded or limited.

Where liability can lawfully be limited, IT Recyclers’ liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit rights or remedies available to consumers under the ACL.

  1. INDEMNITY

To the maximum extent permitted by law, you agree to indemnify IT Recyclers and its officers, employees, contractors, agents and service providers against losses, liabilities, claims, costs and expenses arising from:

  • your breach of these Terms;
  • your unlawful use of the website;
  • your infringement of third-party rights; or
  • your negligent, fraudulent or unlawful conduct.

This indemnity does not apply to the extent that the relevant loss was caused by IT Recyclers’ own negligence, unlawful conduct or breach of a non-excludable legal obligation.

  1. FRAUD AND SUSPICIOUS TRANSACTIONS

IT Recyclers reserves the right to conduct reasonable verification procedures for orders and transactions.

We may cancel, delay or refuse an order where we reasonably suspect:

  • payment fraud;
  • identity theft;
  • unauthorised use of a payment method;
  • fraudulent activity;
  • unusual purchasing activity; or
  • other unlawful conduct.

Where appropriate, we may report suspected fraudulent or unlawful activity to relevant authorities or payment providers.

  1. ACCOUNT SECURITY

Where the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.

You must not share your password or allow another person to use your account.

You are responsible for activities conducted through your account unless you can demonstrate that the activity occurred without your authorisation and through no fault of your own.

  1. SUSPENSION AND TERMINATION

IT Recyclers may suspend or terminate your access to the website where reasonably necessary, including where you:

  • breach these Terms;
  • engage in fraudulent or unlawful activity;
  • misuse the website;
  • interfere with website security; or
  • create a risk to IT Recyclers or other users.

Termination of access does not affect rights or obligations that accrued before termination.

  1. FORCE MAJEURE

IT Recyclers will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • natural disasters;
  • severe weather;
  • fire;
  • flood;
  • war;
  • terrorism;
  • industrial disputes;
  • government action;
  • telecommunications failures;
  • internet outages;
  • cyber incidents;
  • supply chain disruptions;
  • transport disruptions; or
  • failures of third-party service providers.

Where reasonably possible, we will take appropriate steps to minimise the impact of such events.

  1. NOTICES

We may provide notices to you by email, through your customer account, by publishing information on our website or by another reasonable method.

You are responsible for ensuring that your contact information remains accurate and current.

  1. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down or severed to the extent necessary.

The remaining provisions will continue to operate.

  1. NO WAIVER

A failure or delay by IT Recyclers to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

  1. ENTIRE AGREEMENT

These Terms, together with any policies expressly incorporated into them, constitute the agreement between you and IT Recyclers concerning your use of the website, except where additional written terms apply to a particular transaction or service.

  1. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of South Australia, Australia, unless another jurisdiction is required to apply by law.

You agree to submit to the jurisdiction of the courts of South Australia and the applicable courts of the Commonwealth of Australia.

Nothing in this clause prevents a consumer from exercising rights or bringing proceedings in another jurisdiction where Australian law permits them to do so.

  1. CHANGES TO THESE TERMS

IT Recyclers may update these Terms from time to time to reflect changes to:

  • our products and services;
  • our business practices;
  • technology;
  • applicable legislation;
  • regulatory requirements; or
  • website functionality.

The updated version will be published on this website with the relevant “Last Updated” date.

  1. CONTACT US

If you have questions, concerns or complaints regarding these Terms, our products or our services, please contact us:

IT Recyclers
ABN: 53 608 096 617
Address: 91A Yellowbox Drive Craigieburn VIC 3064
Email: sales@itrecyclers.net
Phone: 0432482855 / 0469265844
Website: https://itrecyclers.net.au/

We will endeavour to respond to enquiries and complaints within a reasonable timeframe.

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